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E-commerce profitability audit

Analyzing cost structure and profit margins

Goal: Evaluate the real profitability of an e-commerce business by analyzing order revenue, logistics costs and refund activity.

What I Did: Cleaned and merged multiple operational datasets, then created new metrics such as total cost, net revenue and profit margin to reconstruct the financial performance of each order.

Outcome: Built a profitability analysis and dashboard highlighting how logistics costs and refunds impact overall margins.

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